- Jakarta, Jakarta Special Capital Region, Indonesia
- Internship · Intern
- 0+ years
Responsibilities
- Assist the IT team in performing daily monitoring of IT infrastructure and security components, including servers, network devices, internet connectivity, and system availability.
- Support in providing first-level IT support to end users, including troubleshooting basic hardware, software, network, email, printer, and access-related issues.
- Assist in providing operational support for core business applications, including CARE and other internal applications, by performing basic checks, monitoring application availability, documenting issues, and coordinating with application support teams.
- Assist with basic database operational activities, including database availability checks, monitoring database status, reviewing basic logs, and supporting routine database maintenance and backup verification under supervision.
- Support in controlling IT asset check-in/check-out and maintain related asset documentation, reporting regularly to the IT Manager and Head of Department.
Requirements
- Diploma/Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
- Nice to have: previous similar internship experiences
- Nice to have: basic knowledge of networking concepts
- Nice to have: security monitoring tools