- Tyler, Texas, United States +1 more
Manages front end and store office operations and staff to promote high level of engagement and customer satisfaction.
Locations (2)
- Tyler, Texas, United States
- Shreveport, Louisiana, United States
Responsibilities
- Carries out management responsibilities including interviewing, hiring, training and developing partners; planning, assigning, and directing work; appraising performance, rewarding, and disciplining partners; and addressing complaints and resolving problems.
- Ensures effective training of partners within the departments under their supervision.
- Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
- Protects and monitors store sales by ensuring accuracy of front-end procedures and proper execution of all compliance measures.
- Monitors and evaluates performance through observation and written or on-the-job testing. Conducts performance evaluations and provides feedback to Store Director.