Basic SQL knowledge jobs

Technical Support Engineer - Oracle Health | Afternoon Shift (2 PM - 11 PM)

Oracle · Posted Nov 9, 2026

Bucharest, Bucharest, Romania
On-site

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Provide Tier 2 support for Oracle Health’s Millennium Capacity Management solution, troubleshooting application issues, managing support tickets, and maintaining reliable healthcare workflows.

Responsibilities

Investigate and resolve application issues by gathering information, using troubleshooting tools, observing end‑user workflows, and reproducing reported problems.
Use SQL queries, database analysis, and application logs to investigate data discrepancies, functionality concerns, and data extract requests.
Perform authorized database updates, server restarts, and other remediation activities in accordance with approved procedures and change management requirements.
Take ownership of support tickets from initial investigation through resolution, keeping customers informed of progress and next steps.
Prioritize incidents and service requests based on severity, urgency, customer impact, and agreed service level commitments.

Skills

Basic SQL knowledge Structured approach to investigating application issues Excellent verbal and written English Strong customer service skills

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Technical Support Engineer - Oracle Health | Afternoon Shift (2 PM - 11 PM)

Responsibilities

Skills