- Naperville, Illinois, United States
- Hybrid
- Full-time · Associate
- $36K–$78K per year
- 2+ years
The Account Manager provides day‑to‑day customer service and operational support to underwriters while acting as a key liaison between IAT, agents, and brokers. This role supports the servicing and retention of accounts by assisting with policy processing, endorsements, renewals, and general account maintenance.
Compensation
the annual gross salary range associated with this posting is $35,730 – $77,670.
Responsibilities
- Enter new and renewal business into proprietary rating systems
- Prepare account service documentation, client communications, and correspondence to support underwriting and agent relationships
- Process renewals by reviewing policy details for accuracy and implementing requested changes
- Handle endorsements and audit transactions through coordination with agents and underwriters
- Manage non‑renewals and cancellations in accordance with company procedures and regulatory requirements
Requirements
- High School Diploma or Equivalent
- Nice to have: Bachelor’s degree
- Nice to have: 2+ years of relevant professional experience
- Nice to have: 3+ years of underwriting support experience
- Nice to have: Familiarity with basic mathematics and analytical techniques