Field Service Engineer (Customer Engineer) responsible for installing, maintaining, and upgrading customer equipment, performing preventive and corrective maintenance, and coordinating with customers.
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment
Use digital analytics for troubleshooting
Apply basic diagnostic techniques to assess equipment and address technical issues
Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
Coordinate and communicate directly with customers
Requirements
Associate degree
Nice to have: 1–2 years of work experience in customer/field service support
Nice to have: Associate degree in electronics or engineering technologies
Nice to have: knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics
Nice to have: familiarity with hand tools and their appropriate usage
