Manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.
- Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
- Ensure accurate and timely submission of payroll in compliance with company standards.
- Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
- Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
- Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
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