- Ciudad de Mexico, Distrito Federal, Mexico
- Hybrid
- Mid
- 2–5 years
Provide technical and business support for Citi applications, acting as liaison between users and technology teams, and managing incident resolution and release activities.
Responsibilities
- Provide technical and business support for users of Citi applications
- Field issues and queries from stakeholders and provide short‑term resolutions
- Work with technology partners for long‑term remediation
- Develop comprehensive understanding of apps support integration
- Act as liaison between users/traders and internal technology groups and vendors
Requirements
- Bachelor’s/University degree or equivalent experience