- Johor Bahru, Johor, Malaysia
- On-site
- 3+ years
Remote Hands Engineer (Data Centre)
Responsibilities
- Monitor incoming tickets for processing from the ticketing portal or via email and respond based on SLA
- Provide support to clients / users over phone or via email
- Perform power verification and break-fix (e.g., change hard disk, RAM)
- Install new racks and mount equipment onto racks
- Perform cable patching (copper and fibre cables and site surveys)
Requirements
- Diploma/Degree in IT related field