- Marks, Mississippi, United States
Responsibilities
- Provide prompt and thorough customer service to participants, supervision officers and senior court/county officials.
- Install (office or jail) and deactivate technology devices on monitored participants.
- Process incoming/outgoing calls with company personnel, referring agencies, and clients to troubleshoot equipment abnormalities.
- Perform device maintenance (typically device replacement or adjusting strap size/fit).
- Schedule and conduct follow up appointments with courts and agencies in the area.