- Bangalore, Karnataka, India
- Full-time · Entry
- 0–1 years
The role involves handling customer disputes and inquiries relating to third-party credit cards and in-house cards, investigating disputed transactions, and ensuring accurate accounting activity.
Responsibilities
- Process customer disputes/Inquiries relating to card transactions for third party credit cards and in-house cards
- Respond to store inquiries (chargebacks, disputes), including resolving any escalated issues
- Performs proper review and investigates disputed card transactions by collecting sufficient information to identify recovery opportunities
- Analyze disputed transactions to determine the appropriate response and backup documentation requirements
- Ensure completion of accurate and complete accounting activity for the bankcards at banners
Requirements
- Master Degree in Finance
- MBA (Finance or Accounting specialization)
- Nice to have: knowledge in retail
- Nice to have: banking principles
- Nice to have: Cards related business