- Remote, United States
- Remote
- Full-time
Provide phone-based pharmacy care and support for patients in a remote environment.
Responsibilities
- Providing an exceptional customer service experience each day in a phone-based environment.
- Enter a high volume of data; processing prescription information with speed and accuracy.
- Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.
- Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks.
- Working through current case queues to problem solve for patient care issues.
Requirements
- High school diploma/GED
- Pharmacy technician registration with State Board of Pharmacy is preferred
- CPhT is preferred, but not required
- Nice to have: Pharmacy technician registration
- Nice to have: CPhT