Support and oversee warranty accounting and operational activities across multiple dealerships.
Responsibilities
Assists the Warranty Manager with leading the centralized warranty function at the Business Support Center providing warranty compliance for all US dealerships, providing people leadership for warranty bookers and warranty administrators.
Assists the Warranty Manager with managing warranty compliance as it applies to Service Managers, Service Advisors, Warranty Administrators and Fixed Operations Managers.
Knowledge of claims coding and submission; troubleshooting claims.
Understanding of dealer processes and applying this towards analysis and recommendations.
A thorough understanding of warranty compliance policies and procedures.
