- Remote, Singapore
- Remote
- Full-time · Mid
- 4+ years
Technical Solutions Engineers understand the fundamentals of programming incredibly well and eagerly familiarize themselves with others’ code. You’ll explain technical concepts about Stripe’s products, build and debug integrations with developers, and produce and improve guides that help our users solve problems and succeed with Stripe.
Responsibilities
- Communicate with external developers and help them build applications using Stripe’s infrastructure across programming languages and frameworks, including Java, Python, Ruby, PHP, Go, Node.js, .NET, React, React Native, Swift, Objective-C, Kotlin, and Java for Android
- Unblock external developers facing complex integration challenges through email, ticketing software, issue trackers, developer community platforms, and real-time chat
- Develop and maintain internal and external documentation, examples, integration demos, and code snippets that demonstrate usage patterns for Stripe’s infrastructure
- Identify points of friction developers encounter and collaborate with engineering teams to improve Stripe products, including participating in their regular planning sessions, design reviews, and development meetings
- Develop and maintain internal support tools for TSE and Stripe Support more broadly, such as a retrieval-augmented generation copilot powered by a large language model or a tool that explains invoices
Requirements
- degree in computer science
- degree in software engineering
- degree in computer engineering