The Senior Manager is a capability leader within Technology Adoption, Engagement & Transformation, owning one or more capability areas while retaining breadth to lead across the full team mandate.
Locations (4)
Shanghai, China
Beijing, China
Hangzhou, China
Dalian, China
Responsibilities
Own one or more team capability areas end to end, with accountability for roadmap, stakeholder alignment, adoption, controls and measurable outcomes.
Lead and govern Technology Engagement & Adoption – the Business Unit technology interface for legacy and AI-enabled products, market signals into intake and POD formation, platform usage telemetry, an integrated service catalogue and cross-team service coordination.
Coordinating and authorizing gas-related field work across transmission and distribution operations while maintaining system-wide situational awareness and supporting safe, reliable operations.
Compensation
Rate: $30/hour
Responsibilities
Review and execute clearance requests for gas transmission and distribution field activities.
Receive and evaluate clearance requests by phone during normal and emergency operating conditions.
Review work requests, technical records, and supporting documentation submitted by field personnel and upstream suppliers.
Determine whether and when maintenance, repair, or construction activities may safely begin.
Prioritize the order in which work requests are approved based on system conditions and operational risk.
Lead and govern Technology Product & Service Lifecycle for existing systems and established AI products, applying reuse-before-build and operate, modernize, industrialize or retire decisions, aligned with AITO and CEI portfolio direction.
Lead and govern Experience & Workflow Design – UX/CX, customer and colleague journeys, agent hand-offs and rapid adaptation of tools and workflows for each Business Unit.
Lead governance readiness and clearance coordination – preparing evidence, orchestrating lifecycle stage gates, tracking decisions and serving as the D&T liaison for Legal, Privacy, Risk, Compliance and Security stakeholders.
Requirements
Bachelor’s degree or above, preferably in Computer Science, Information Technology, Engineering, Design or Management
Nice to have: master’s or doctoral degree
Nice to have: 5+ years in the pharmaceutical or healthcare industry