- Milwaukee, Wisconsin, United States
- On-site
- Full-time · Manager
- $96K–$163K per year
- 10+ years
Lead a team of Account Managers supporting strategic client relationships across Fiserv.
Compensation
$96,000.00 - $163,200.00 These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
Responsibilities
- Lead a team of Account Managers supporting strategic client relationships across Fiserv.
- Develop an enterprise service model that improves client engagement, service consistency and operational outcomes.
- Strengthen client relationships by guiding account plans, escalation response and cross-functional coordination.
- Coach Account Managers on relationship management practices that expand client engagement across stakeholder groups.
- Assess service performance data to identify opportunities that improve efficiency, effectiveness and client outcomes.
Requirements
- Bachelor’s degree in a related field or equivalent combination of education, related experience and/or military experience
- Nice to have: Signature product line
- Nice to have: Premier product line
- Nice to have: DNA product line
- Nice to have: Project Management Professional certification