Account Manager (Georgian-speaking)
FxPro · Posted Nov 2, 2026
- Yerevan, Armenia, Armenia
- On-site
- Full-time · Mid
- Visa sponsorship
Manage an assigned portfolio of existing clients in Georgia, focusing on building long-term relationships, improving client retention, reactivating inactive clients, and delivering personalised service to VIP clients.
Responsibilities
- Manage an assigned portfolio of clients, including newly funded, active, less active, inactive, and VIP clients
- Receive client handovers from the Sales team after the first deposit, reviewing client needs, expectations, and outstanding questions
- Maintain regular contact via phone, email, and approved messaging channels, with clear contact plans and scheduled follow-ups
- Monitor changes in client activity, understand the reasons behind reduced engagement, and address service issues before discussing further account activity
- Reconnect with inactive clients, understand their current needs, and identify appropriate opportunities to resume the relationship
Requirements
- Nice to have: Russian
- Nice to have: Additional regional languages
- Nice to have: Experience managing VIP or high-value client relationships
- Nice to have: Familiarity with payment methods commonly used in Georgia
- Nice to have: CRM systems