- Dallas, Texas, United States
- On-site
- 2+ years
First point of contact for clients, visitors, and employees in the JPMA office lobby, providing concierge-level support and ensuring a safe, seamless in-office experience.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
- Welcome, register, and check in clients and visitors arriving for meetings and events within the JPMA office lobby/reception area
- Provide concierge-level support by answering questions, giving directions, and sharing relevant office information
- Support employees as needed (e.g., facilitating temporary access/badges when building access support is required)
- Follow all building and security procedures to maintain a healthy, safe, and secure environment; proactively elevate issues
- Deliver first-class service by consistently exceeding lobby reception standards and anticipating needs