Provide hands‑on technical support, repair expertise, and exceptional customer service to an assigned national account, diagnosing and repairing battery‑powered, diesel, and other heavy industrial equipment.
Competitive salary based on experience and qualifications.
- Perform advanced diagnostics, inspections, and repairs on Hangcha forklifts, with a focus on battery‑operated and lithium‑ion equipment.
- Troubleshoot and repair diesel and heavy‑equipment components as required.
- Provide technical expertise and support on all Hangcha equipment types — LP, Gas, Diesel, and Electrical/Lithium‑Ion systems.
- Maintain detailed logs, reports, and documentation for all repairs, modifications, and service activities.
- Collaborate with Senior Service Representatives, HCFA Management, and cross‑functional departments to ensure timely and accurate communication of issues and resolutions.
- Associate degree or technical certification in a related field, or equivalent hands‑on experience.
- Nice to have: Experience with diesel engines, hydraulics, and mechanical systems
- Nice to have: Bilingual fluency in Mandarin and English
- Medical
- Dental
- Vision
- 401(k)
- Paid time off
