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1–2 jobs· newest first

Support Engineer III
GitHub, Inc. · Remote, US
$41–$109Remote · Full-time · Senior
Support Engineer III
GitHub, Inc. · Remote, United Kingdom
Remote · Full-time · Senior

+10K new in the last hour

Support Engineer III

GitHub, Inc. · Posted Nov 6, 2026

Remote, United States
Remote
Full-time · Senior
$41–$109 per hour
5+ years

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Manage support tickets, identify and report bugs, and contribute to innovative product developments.

Compensation

The base salary range for this job is USD $41.25 - USD $109.43 /Hr.

Responsibilities

Troubleshoot tickets of varying complexity
Provide real-time customer support via phone and chat
Communicate technical information to customers and internal stakeholders
Coordinate upgrades and ensure smooth installation
Manage urgent customer outages during business hours

Requirements

Bachelor's degree in computer science or related field
Nice to have: proficiency in using and troubleshooting Git, GitHub or similar version control systems
Nice to have: strong understanding of software development workflows and tools
Nice to have: experience performing Linux system administration
Nice to have: experience with common tools like Docker, systemd, openssl

Skills

technical customer support technical writing system administration Git GitHub version control systems CI/CD pipelines code security issue tracking systems code editors/IDEs Linux system administration Docker systemd openssl virtualization platforms cloud providers VMware ESX KVM AWS Azure VS Code IntelliJ IDEA

Benefits

annual bonus
stock
sales incentives
competitive pay
generous learning and growth opportunities

See full job description

Support Engineer III

GitHub, Inc. · Posted Nov 3, 2026

Remote, United Kingdom
Remote
Full-time · Senior
5+ years

Apply with RefersoAI Apply on careers page

Manage support tickets, identify and report bugs, and contribute to product improvements for GitHub customers.

Responsibilities

Troubleshoot tickets of varying complexity
Provide real‑time customer support via phone and chat
Communicate technical information to customers and stakeholders
Provide training and guidance within a squad
Advocate for customers and coordinate upgrades

Requirements

Bachelor's in Computer Science

Skills

Git GitHub version control CI/CD pipelines code security issue tracking VS Code IntelliJ IDEA Linux system administration Docker

See full job description