- Santo Domingo, Nacional, Dominican Republic
- Full-time · Entry
- 0–2 years
IT Client Services provides Tier 1-3 virtual and physical support to the organization's end users for software, hardware, conference room technology and meeting support, warehouse technology, server, network, and enterprise systems issues.
Responsibilities
- Provides Tier 1-3 virtual and physical support to the organization's end users
- Resolves user requests through discussions with users and coordination with internal and external resources
- Provides education and trainings to users to facilitate knowledge transfer
- Acquires, installs, and upgrades PC components and software
- Performs asset management for software and hardware
Requirements
- Bachelor's degree in related field, or equivalent work experience