- Oevel, Westerlo, Belgium
- Hybrid
- Full-time
Provides technical support to dealers and distributors in the Europe and Middle East region on Toro legacy and autonomous products, serving as a technical product, parts, and procedural expert.
Responsibilities
- Handle and manage requests from dealers, distributors, and other certified service providers for technical assistance and/or escalated customer cases regarding product information and technical service by means of phone calls, e-mails, and social contacts.
- Participate in training programs to maintain a professional level of knowledge about products and technologies.
- Assist in developing additional training programs, documentation, and operational procedures.
- Maintain Toro approved certification on robotic and automation technology.
- Assist with training, trade shows, marketing promotions, and sales efforts.
Requirements
- Bachelor’s degree in technical field
- Nice to have: electrical systems
- Nice to have: electronic control systems
- Nice to have: CAN
- Nice to have: hybrid technology