- São Paulo, São Paulo, Brazil
Serve as the primary technical advisor for customers after go-live, ensuring the successful adoption, continuous evolution, and long-term health of the BEES platform.
Compensation
Performance based bonus* Attendance Bonus* Private pension plan Meal Allowance Casual office and dress code Days off* Health, dental, and life insurance Medicines discounts WellHub partnership Childcare subsidies Discounts on Ambev products* Clube Ben partnership Scholarship* School materials assurance Language and training platforms Transport allowance
Responsibilities
- Build and maintain strong relationships with customers' technical leaders and key stakeholders.
- Serve as the primary technical point of contact, fostering trust and long-term partnerships.
- Act as the liaison between Commercial, Product, Engineering, and Support teams to align customer needs with business objectives.
- Influence technical decisions and solution strategies that support both customer outcomes and BEES growth goals.
- Champion the voice of the customer by providing actionable insights to Product and Engineering teams.