Lead cross‑functional initiatives to shape the Rent‑A‑Center store experience, translate customer insights into business strategy, and drive adoption of new experiences.
Responsibilities
Shape the Rent‑A‑Center Store Experience
Lead cross‑functional projects to define store experiences
Partner with CX Insights to synthesize customer needs
Support strategic research for store and digital experience
Derisk decisions and translate strategy into action
Lead a team of researchers, designers and content writers to deliver innovative employee experiences across digital and physical environments.
Compensation
Product Design M5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Responsibilities
Lead a team of researchers, designers and content writers who conduct diverse product research and design activities
Foster and facilitate agile research and design practices and methodologies
Drive role acceleration with AI for user experience research, design and content across the product development lifecycle
Work closely with key stakeholders across Engineering, Product, and Business Partners to establish trust and alignment for maximum research and design influence
Partner with other Research and Design Leads to enhance the team’s ability to plan, execute, analyze, synthesize insights, and deliver high-quality design solutions
Requirements
Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field
Nice to have: Master's Degree with 8+ years experience
Nice to have: Bachelor's Degree with 12+ years experience
