- Heredia, Heredia, Costa Rica
- Full-time · Senior
- 3+ years
Senior-level reviewer responsible for consumer data compliance, re-credentialing, and security policy enforcement across multiple business units.
Responsibilities
- Execute comprehensive re-credentialing reviews and risk assessments to ensure end-user alignment with FCRA regulations and internal data access mandates.
- Lead high-stakes customer calls and correspondence during service disruptions, audit disputes, or account suspensions.
- Evaluate operational metrics, request volumes, and compliance findings to surface systemic risks, operational bottlenecks, and opportunities for workflow automation or AI enhancements.
- Conduct deep-dive investigations into commercial entities, validating physical sites, ownership structures, and legitimate business needs prior to granting or renewing access to sensitive data.
- Critically review client contracts, legal documentation, and security questionnaires to enforce organizational risk policies and maintain standard operational guidance.
Requirements
- High School Diploma required
- Associate or Bachelor’s degree preferred
- Nice to have: peer mentoring
- Nice to have: onboarding
- Nice to have: SME roles