Referso Jobs

Director / Senior Director of Client Services

TaskUs · Posted Nov 9, 2026

Open

New Braunfels, Texas, United States
On-site
Senior
$142K–$212K per year
8–12 years

Director / Senior Director of Client Services

TaskUs · Posted Nov 9, 2026

Open

New Braunfels, Texas, United States
On-site
Senior
$142K–$212K per year
8–12 years

Product Manager, Digital Money Transfer

MoneyGram · Posted Nov 6, 2026

Open

Remote, United States
Remote

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Product Manager responsible for strategy, roadmap, and capabilities of Digital Money Transfer solutions, driving customer acquisition, engagement, and retention across web, app, and other surfaces.

Responsibilities

Deliver product strategy to drive new customer conversion, retention, and engagement
Support development and delivery of a product roadmap grounded in customer insights and performance data
Design, run, and measure experiments to improve the money transfer flow
Accountable for product performance metrics such as conversion, retention, and engagement by geography and segments
Support cross-surface orchestration (web, app, CRM, agent) for safe and fast deployment

Skills

engineering analytics product remittances money movement consumer fintech launching new solutions optimization of customer facing experiences

Senior Product Manager - Digital Money Transfer

MoneyGram · Posted Nov 5, 2026

Open

London, England, United Kingdom
Hybrid
Full-time · Senior
5–8 years

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Lead Digital Money Transfer solutions, owning the strategy, product roadmap, and capabilities behind a send and receive money experience focused on customer acquisition, engagement, and retention.

Responsibilities

Define a compelling money transfer strategy to drive new customer conversion, returning customer engagement, and retention.
Develop a product roadmap grounded on customer insights, metrics, and performance data.
Design, run, and measure experiments to test improvements to the money transfer flow.
Accountability for product performance (output metrics) such as end-to-end money transfer conversion, retention, and engagement rates.
Support cross-surface orchestration (web, app, CRM, agent) enabling safe and fast deployment.

Requirements

5–8+ years of product management experience

Skills

Product management Remittances Money movement Consumer fintech Customer research Data analysis

Customer Experience - 4th hire, build with AI

Kovo · Posted Nov 4, 2026

Open

Remote, United States
Remote
Full-time · Associate
4+ years

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A multi-faceted role combining hands-on customer support with operational thinking and continuous improvement of the systems that power customer experience at scale, focusing on AI-powered support.

Responsibilities

Build and iterate on AI CX systems
Review AI agent performance and real customer interactions to ensure automation handles more cases efficiently while maintaining high quality and customer satisfaction
Identify patterns across conversations and use them to improve agents, workflows, and self-serve experiences
Build, refine, and actively manage AI-driven support logic
Proactively expand automation into new areas to reduce manual work and increase system coverage

Requirements

Nice to have: SQL

Skills

Consumer fintech Lending Credit Dispute handling Chargeback knowledge Credit reporting AI tools

Director / Senior Director of Client Services

Director / Senior Director of Client Services

Compensation

Responsibilities

Requirements

Skills

Benefits

Product Manager, Digital Money Transfer

Responsibilities

Skills

Senior Product Manager - Digital Money Transfer

Responsibilities

Requirements

Skills

Customer Experience - 4th hire, build with AI

Responsibilities

Requirements

Skills

Benefits

Benefits

Consumer fintech jobs

Compensation

Responsibilities

Requirements

Skills

Benefits

Responsibilities

Skills

Responsibilities

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Skills

Responsibilities

Requirements

Skills

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Benefits