Field Quality Control Specialist responsible for on-site inspections, crew performance evaluation, and ensuring moving operations meet company standards across residential moves in the tri-state area.
Compensation
Salary depends on the level of role and experience: $23/h - 35/h
Responsibilities
Conduct on-site inspections of packing, loading, unloading, and overall move execution
Ensure all work meets company policies, customer expectations, and safety regulations
Monitor crews in real time, offering support and resolving issues as they arise
Deliver constructive feedback and on-the-spot coaching to moving crews
Provide exceptional customer service and de-escalate issues professionally when needed
Bring retail to life in new ways as a House of Innovation Retail Supervisor using ground-breaking technology and personalized customization for customers.
Compensation
The hourly rate for this position ranges from $23.00 to $29.90. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.
Responsibilities
Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
Bringing your positive attitude and passion to your teammates and customers every day
Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life
Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
Playing by the rules and being professional, demonstrating integrity, reliability, and kindness