- Laguna, Philippines
- ₱36K–₱36K per month
- 1+ years
Compensation
Next Level Pay: Earn ₱35,500 monthly salary PLUS unlimited sales incentives (incentives are based on performance).
Responsibilities
- Handle inbound and outbound communications, assisting customers with setting up applications, networks, and various technologies.
- Identify and recommend products or services to match customers' needs, suggesting upgrades or additional services to enhance their experience.
- Provide expert guidance while troubleshooting devices like laptops, smartphones, and more.
- Identify customer needs and educate them about their devices and software by staying updated on the latest tech trends.
- Ensure every interaction meets our quality standards, aiming for the highest customer satisfaction to drive our Net Promoter Score (NPS).
Requirements
- High school diploma or equivalent