- McKinney, Texas, United States
- Full-time
- 2+ years
Provide ongoing email and telephone client support and resolution for all Treasury Management products and services.
Responsibilities
- Provide primary phone support and daily contact for client resolution on Treasury Management issues, products, and commercial account analysis.
- Research and respond to all Treasury Management client inquiries in a professional, timely and efficient manner.
- Advise clients on potential improvements to online security, product/service utilization and enhancements.
- Ensure that all quality services level agreements related to implementation tasks and timelines are met.
- Maintain appropriate tracking logs, based on client additions/changes/deletions.
Requirements
- High School Diploma
- GED or equivalent education