- Palo Alto, California, United States
- $18–$32 per hour
- 1+ years
Provide office support, equipment troubleshooting, and customer service in a legal services environment.
Compensation
Pay Range: $18.22 - $32.33
Responsibilities
- Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.
- Assist with scheduling needed equipment, labor, and supplies for offsite trials.
- Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
- Provide essential equipment troubleshooting and escalating technical issues promptly for resolution.
- Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.
Requirements
- High school diploma or GED
- Nice to have: previous experience in copy jobs
- Nice to have: basic knowledge of electronics