- North Carolina, United States
- Hybrid
- $66K–$98K per year
- 1+ years
Provide technical support for information systems for DEQ business units, including desktop maintenance, new machine configuration, ITSM queue management, and day‑to‑day IT operations.
Compensation
Salary Range: $65,607 - $98,412
Responsibilities
- Ensure desktops are kept up to date with encryptions, antivirus and firmware upgrades
- Set up and install new computers as necessary
- Utilize DEQ’s ITSM to monitor queue, document work, and communicate to other technical resources
- Assist with day‑to‑day IT operations including administrative procedures, asset management and inventory controls
- Communicate with other technical resources; Tier II/III, peers, and vendor support
Requirements
- Bachelor's degree in computer science or an IT related field from an appropriately accredited institution plus one year of experience in the information technology field related to the position's role
- Associate degree in computer science or an IT related field from an appropriately accredited institution and two years of experience in the information technology field related to the position's role
- High school or General Educational Development (GED) diploma and four years of experience in the field of technology related to the position's role; or an equivalent combination of education and experience