- Remote, United States
- Remote
- Director
- $137K–$183K per year
- 10+ years
Compensation
The pay range for this position is as follows: 137,200.00--182,900.00
Responsibilities
- Define and articulate a clear contact center platform business strategy across multiple technology platforms
- Represent BetMGM in discussions with internal and external stakeholders regarding contact center platforming needs
- Mentor and guide direct reports in their professional development
- Partner with colleagues from the Product organization to align player support with Product’s vision and roadmap
- Actively participate in prioritization discussions and advocate for the advancement of contact center initiatives