- Washington, District of Columbia, United States
- Full-time · Associate
- $39–$39 per hour
- 5+ years
Support the design, transition, operations, and continual service improvement for the Enterprise Communications Services 3 (ECS3) program, focusing on LANs and unified communication (UC) services.
Compensation
Minimum Required Hourly Wage: $38.68
Responsibilities
- Coordinate ticket acceptance and resolutions for hard support problems
- Perform System patching and IAVA patches to network routers and switches
- Perform IOS and Software upgrades
- Draft Standard Operating Procedures (SOP) for network operations
- Troubleshoot systems failures and accessibility problems within the network
Requirements
- High School/GED + 11 Yrs
- Associates + 9 Yrs
- Bachelors + 7 Yrs
- Masters + 5 Yrs