Support customers and drive inside sales for industrial sealers and related equipment in a hands‑on warehouse environment.
Compensation
We offer competitive compensation, career growth opportunities, hands-on training, product knowledge development, a team-oriented work environment, and the chance to make an immediate impact with customers every day.
Responsibilities
Greet and assist customers in a professional, helpful manner
Build relationships with contractors and repeat customers
Identify customer needs and recommend products, tools, equipment, and solutions
Process orders, sales transactions, and customer information accurately
Provide basic product guidance and technical support after training
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster.
Responsibilities
Maintain store inventory and equipment
Keep a clean and welcoming storefront and service area
Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business.
Update all customer service information on a regular basis to keep departments ready for review at all times.
Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting.
As a customer service manager, you will have the unique ability to work with customers, service them, and cash them out. We sell pavement sealer and all the tools and equipment to go with it.
Responsibilities
Maintain store inventory and equipment
Keep a clean and welcoming storefront and service area
Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business.
Update all customer service information on a regular basis to keep departments ready for review at all times.
Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting.
Requirements
High school diploma/GED
Nice to have: Customer Service Representative experience
A comprehensive training program for future Licensed Lending Officers to pass SAFE and National Licensing exams and develop expertise in the lending landscape.
Compensation
The base hourly rate for this role is $15/hour during training; in addition to a monthly per origination bonus incentive once you are licensed and talking to customers.
Responsibilities
Dedication to Learning: Embrace wholeheartedly a comprehensive training program tailored to cultivate expertise across the entire loan life cycle.
Sales Aptitude: Ability to identify and pursue sales opportunities effectively.
Financial Acumen: Understanding of basic financial concepts and mortgage products.
Adaptability: Willingness to learn and adapt to industry changes and company policies.
Time Management: Capacity to prioritize tasks and meet deadlines in a fast-paced environment.
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