- North Sydney, New South Wales, Australia
- Hybrid
- Full-time · Lead
- 8+ years
Lead a team of Product Designers while shaping the long-term design strategy across digital products and customer journeys, driving design excellence and embedding customer-centred thinking.
Responsibilities
- Define and lead the product design vision, strategy and operating model across ANZ
- Lead end-to-end experience design across customer journeys, products and channels
- Own and evolve the Voice of Customer program
- Drive design governance, accessibility standards, design systems and best practices
- Create experience visions, journey maps, service blueprints, interaction models and high-fidelity prototypes
Requirements
- Nice to have: end-to-end design outcomes in complex, multi-product environments