- Monterrey, Mexico
- 2–3 years
Responsible for daily monitoring, tracking, and analyzing shipments and routes for carriers, managing KPIs, BI reporting, and coordinating with customers and vendors.
Responsibilities
- Scheduling and tracking pickups and deliveries
- Notifying customers of deviations
- Answering driver and customer calls/emails
- Obtaining updates from transportation providers and entering data into dispatch system
- Communicating problems with customers or vendors
Requirements
- Bachelor's degree