Journeyman level Heavy Duty Diesel Mechanic working on machinery such as Caterpillar 988H, 988K, D9, excavator, skid steers, Grove mobile cranes, miscellaneous forklifts, light duty, and heavy-duty trucks.
Compensation
Starting wage of $43.24/hour.
Responsibilities
Troubleshoot complicated hydraulic circuits and systems on vehicles such as lift trucks, bucket loaders, and crawlers
Troubleshoot and repair power shift transmissions on heavy equipment
Troubleshoot and repair complicated electrical systems on mobile cranes, heavy equipment, and electronic controlled lift trucks
Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA
The Service BDC Representative acts as a direct connection between customers and the Service Department, handling high-volume phone calls, appointment scheduling, and follow-up communication.
Compensation
Competitive starting pay of $18.00 per hour
Responsibilities
Answer incoming service calls promptly and professionally
Schedule maintenance, diagnostic, warranty, recall, and repair appointments
Make outbound calls for maintenance reminders, service follow-ups, missed opportunities, connected vehicle alerts, and other service campaigns
Ask effective questions to understand customer concerns and determine appropriate next steps
Work toward resolving customer questions and concerns rather than simply relaying messages
Auto Mechanic Journeyman - Mill MaintenanceNewSmurfit Westrock · Longview, US