Provides support to the Operations Managers in supervising all areas of the operation within an area of United’s airport operation (multiple gates), communicating with internal stakeholders, and supporting United’s core4 values through critical decision-making.
The base pay range for this role is $88,110.00 to $107,690.00.
- Supervising all areas of the operation within an area of United’s airport operation (multiple gates)
- Identify and address flight-level issues/exceptions related to Inflight, PSA, baggage processes, customer boarding, net promotor scores, catering, and general FA concerns
- Identify irregularities such as IFDM alerts, ATC/WX issues, medical emergencies, major/minor flight alerts, and staffing issues
- Coordinate, communicate, and partner with team members across United’s operation via phone, radio, and messaging services to escalate and resolve critical issues
- Document notable issues with operational performance as required
- High School Diploma
- GED
- Bachelor’s degree (preferred)
- Nice to have: airline operational environment
- Nice to have: Inflight Service
- medical
- dental
- vision
- life
- accident & disability
