- Austin, Texas, United States
- Hybrid
- Full-time · Associate
- 2+ years
As a Remote Support Engineer, you will be the primary point of escalation for all field issues during your shift. You will learn every aspect of how our robots operate, including hardware, sensors, electrical systems, software, and networking, and use that knowledge to support on-site Engineers and Technicians as they troubleshoot issues in the field.
Provide technical and administrative support for the development of network-wide Housing Counseling toolkits, curricula, guidelines, and SOPs to build IRC’s capacity to deliver and sustain housing counseling services.
Compensation: (Pay Rate: $60,000-75,000/yr).