- Ratingen, North Rhine-Westphalia, Germany
- Full-time
Technical Account Manager responsible for 2nd level support of enterprise PC customers in Germany, focusing on hardware, software, and network issues and driving customer success.
Responsibilities
- Act as primary technical contact for assigned customers
- Diagnose and resolve hardware, software, and network issues
- Provide actionable technical guidance to customer IT teams
- Partner with customers during new hardware deployments
- Build long‑term relationships through communication and on‑site visits
Requirements
- Technical degree in Computer Science or equivalent