- Hazelwood, Missouri, United States
- On-site
- Contract
- $18–$22 per hour
- 1+ years
Customer Service Representative / STC Advocate delivering an exceptional online car‑buying and selling experience by meeting customers at their homes, inspecting vehicles, guiding digital paperwork, and coordinating towing services.
Compensation
The pay range for this position is $18.00 - $22.00/hr.
Responsibilities
- Deliver a uniquely special and positive experience to every customer, acting as a brand ambassador during in‑person interactions.
- Drive a company‑owned vehicle safely to approximately 68 customer appointments per day at their homes.
- Greet customers professionally, review and visually inspect the vehicle they are selling, and clearly explain the process.
- Guide customers through completing all required paperwork on an iPad or other digital device, ensuring accuracy and completeness.
- Accurately enter and maintain detailed notes in the customer tracking system to document each interaction and transaction.
Requirements
- High school diploma or equivalent
- Nice to have: experience in retail sales
- Nice to have: clerical work
- Nice to have: tablet use
- Nice to have: digital paperwork