- Kronberg, Germany
- Full-time · Mid
Design, maintain, and continuously improve outbound customer correspondence, ensuring clarity, compliance, and visual appeal while driving digital transformation.
Responsibilities
- Design, maintain, and continuously improve customer-facing documents, forms, and correspondence templates.
- Ensure that communications are clear, customer-friendly, visually appealing, and compliant with regulatory requirements.
- Analyze existing correspondence processes and identify opportunities for automation, standardization, and efficiency improvements.
- Act as an interface between business departments, IT teams, projects, and external service providers.
- Drive the modernization and digital transformation of outbound communication channels.