Assist with the discovery and processing of requests for new services and IT solutions, act as a bridge between business units, technical teams, and 2nd-Line control functions, and support continuous development of internal processes.
Locations (5)
Berlin, Berlin, Germany
Munich, Bavaria, Germany
Vienna, Vienna, Austria
Milan, Lombardy, Italy
London, England, United Kingdom
Responsibilities
Assist with discovery and processing of new service requests
Act as bridge between business units, technical teams, and 2nd-Line control functions
Verify IT, security, and compliance requirements
Conduct follow-up and clarification sessions with business owners
Coordinate evaluation of new solutions with IT Vendor Management
Responsible for maintenance and revision of Canadian Forces Technical Orders, integrating OEM manuals, specifications, and preventive maintenance routines.
Locations (3)
Halifax, Nova Scotia, Canada
Victoria, British Columbia, Canada
Ottawa, Ontario, Canada
Compensation
The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) $74,146.88– $126,733.63 CAD Annual.
Responsibilities
Maintain and revise existing CFTOs, incorporating updates from OEM manuals, specifications, and preventive maintenance routines.
Author, edit, and format technical documentation with a high standard of grammar, clarity, consistency, and style.
Perform editorial reviews of technical documentation to ensure accuracy, consistency of terminology, and compliance with editorial and formatting standards.
Collaborate with LCMMs, engineers, procurement, and configuration management teams to ensure technical documentation reflects the latest approved system/equipment configuration.
Support configuration control by analyzing Document Change Requests, preparing Change Packages, and ensuring revisions are properly tracked, reviewed, and implemented.
Requirements
Diploma or degree from a recognized college/university in a relevant technical field (mechanical, electrical, electronic, naval architecture, computer science, or equivalent)
Nice to have: Technical Writer Ontario College Graduate Certificate program
Nice to have: experience with configuration management software or PLM tools (e.g., Windchill)
Nice to have: working knowledge of S1000D specification
Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program
Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period
Company paid holidays, vacation days, and paid sick leave
