- Mid
- 5+ years
The role involves providing exceptional support to sales associates and clients by leveraging expertise in the print and promotional products industry, including product sourcing, quoting, inventory management, and order fulfillment.
Responsibilities
- Provide service support to assigned sales associates, and their clients: receiving orders, answering related questions, and resolving issues.
- Obtain quotes from vendors for new or repeat orders.
- Process order entry and submission of orders to vendors on a daily basis.
- Follow up with vendors to verify order receipt and to ensure client delivery timeline is met.
- Track order from production schedule to delivery date of product(s) through use of workflow management system.