- Saint Paul, Minnesota, United States
- Hybrid
- Full-time · Senior
- $37–$57 per hour
- 2+ years
Senior Self-Help Center Specialist providing legal information, customer service, and basic technical support to self-represented litigants and court users.
Compensation
The expected starting salary range for external candidates is $37.12 - $47.30 per hour ($77,507 - $98,762 annually). The full salary range for this position is $37.12 - $57.48 per hour ($77,507 - $120,018 annually).
Responsibilities
- Provide clear, plain-language legal information to self-represented litigants and court users
- Assess needs for legal advice or representation without providing legal advice
- Respond to questions via phone, email, and web-based channels
- Provide training, support, work direction, and coaching to other SRL Program staff
- Assist with routine and complex customer service matters
Requirements
- Bachelor's Degree in social services, law, criminal justice, court administration, or related field
- Nice to have: law degree
- Nice to have: bar admission in Minnesota
- Nice to have: experience with Minnesota Judicial Branch
- Nice to have: supervisory experience