- Durbanville, Western Cape, South Africa
- ZAR 19K–ZAR 19K
- 2+ years
Provide technical customer support for web hosting services via chat, phone, and email.
Compensation
Starting salary: R19 000
Responsibilities
- Assisting customers with email setups across various mail programs
- Troubleshooting and assisting with email delivery queries and email setups using POP and IMAP
- Troubleshooting and assisting with web hosting-related queries, including content management systems such as WordPress
- Assisting customers in navigating the hosting control panel
- Offering after‑hours support to customers on behalf of technical departments
Requirements
- Matric pass or equivalent
- Nice to have: Linux