- Doha
- Full-time · Senior
- 5+ years
The Network Administrator II serves as a senior technical resource and team lead responsible for the administration, maintenance, monitoring, and security of enterprise LAN, WAN, VoIP, wireless, and encryption network services.
Responsibilities
- Oversee the operation, maintenance, and sustainment of VoIP systems, network switches, routers, wireless infrastructure, and HAIPE encryption devices.
- Monitor and maintain the availability, reliability, and performance of LAN, WAN, and wireless network services.
- Implement, administer, configure, and troubleshoot network infrastructure devices, including routers, switches, firewalls, wireless access points, and encryption devices.
- Ensure network outages, incidents, and corrective actions are accurately reported to the NOC Service Desk and Watch Officer and provide timely status updates until resolution.
- Resolve customer and user network connectivity, performance, and service-related issues.
Requirements
- Bachelor’s Degree in Information Technology (IT), Computer Science, Network Engineering, Cybersecurity or a related field
- Nice to have: NOC environment experience
- Nice to have: Customer service-oriented company experience
