- Remote, United States
- Remote
- Full-time · Entry
- $15–$15 per hour
- 0+ years
Responsible for processing all release of information (ROI) medical record requests, ensuring accuracy, compliance with HIPAA, and providing high quality customer service.
Compensation
The estimated base pay range per hour for this role is: $15—$15 USD
Responsibilities
- Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
- Maintain confidentiality and security with all privileged information.
- Maintain working knowledge of Company and facility software.
- Adhere to the Company's and Customer facilities Code of Conduct and policies.
- Inform manager of work, site difficulties, and/or fluctuating volumes.
Requirements
- High School Diploma or GED
- Nice to have: experience in a healthcare environment
- Nice to have: previous production/metric-based work experience
- Nice to have: in-person customer service experience
- Nice to have: ability to build relationships with on-site clients and customers