- Dearborn, Michigan, United States
- Hybrid
- Full-time
- $116K–$218K per year
Lead the identification, containment, root-cause resolution and prevention of warranty and customer quality issues affecting electronic platforms.
Compensation
This position is leadership level 6 and ranges from $115,500-$218,100.
Responsibilities
- Lead the identification, containment, root-cause resolution and prevention of warranty and customer quality issues affecting electronic platforms
- Lead Electronics Platforms warranty performance for 0, 1 and 3 Months in Service (MIS), with emphasis on early identification of emerging issues
- Monitor warranty trends, failure modes, repair information, customer symptoms and other field data. Set priorities based on customer impact, occurrence, severity, trend and financial exposure
- Lead cross-functional reviews of significant warranty issues. Ensure clear ownership, timing, containment, root cause and permanent corrective actions
- Lead quality activities for Field Service Actions, including technical investigation, issue definition, affected-population analysis, containment, corrective actions and implementation readiness. Monitor actions after implementation to verify effectiveness and prevent repeat concerns
Requirements
- Bachelor's degree in Engineering, Quality, Manufacturing or a related technical discipline
- Nice to have: automotive electronic modules
- Nice to have: electrical architectures