Support the daily operations and maintenance of AI-accelerated high-performance computing infrastructure as part of a Singapore-based Operations Readiness team.
Responsibilities
Support deployment, configuration, and maintenance of GPU servers, storage servers, networking equipment and software components
Perform hardware diagnostics, systems functionality and firmware updates
Collaborate with engineering teams for tailored customer environments deployment
Serve as first line of engineering support for onsite operational issues
Troubleshoot incidents, escalations and provide feedback
Requirements
Bachelor’s degree in computer engineering, computer science, or a related technical field
Lead New Product Introduction (NPI) for networking across Nscale's US GPU cloud, owning the path from vendor selection to deployment at scale.
Locations (3)
New York, New York, United States
San Francisco, California, United States
Seattle, Washington, United States
Compensation
$190,000—$260,000 USD
Responsibilities
Own the NPI program for new networking platforms, from vendor selection and early samples through lab qualification, pilot build, and release to Deployment.
Build NPI plans with clear phase gates (EVT/DVT/PVT or equivalent), entry and exit criteria, owners, and dates.
Drive qualification and validation of switches, NICs/DPUs, optics, cables, and network operating systems, including interoperability, performance, burn-in, and failure testing.
Run the vendor engagement on new products: roadmap alignment, sample allocation, bug and RMA tracking, firmware and NOS release readiness, and escalation of blocking defects.
Partner with Network Architecture to turn new designs into production-ready reference builds, golden configs, BOMs, cabling and rack standards, and acceptance test plans.
Requirements
Nice to have: NPI experience on networking for large GPU clusters
