- Tampa, Florida, United States
- Manager
- 5+ years
Lead a team of Fraud Analysts to investigate fraud activity, mitigate financial losses, secure client accounts, and ensure timely remediation of fraud events within Core Cash Fraud Operations.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
- Lead, coach, and develop a team of Fraud Analysts
- Conduct performance management activities
- Foster a culture of accountability, teamwork, client focus, and continuous improvement
- Identify training opportunities and develop employees' fraud, operational, and leadership capabilities
- Manage staffing levels, scheduling, workload distribution, and workforce planning
Requirements
- Bachelor's degree in Business, Finance, Criminal Justice, Risk Management, or a related field
- Nice to have: payment fraud typologies
- Nice to have: account takeover
- Nice to have: wire fraud
- Nice to have: ACH fraud